Policies & Resources

Policies & Resources

Effective Date: December 1, 2025

Arain Integrative Psychiatry (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled with care, transparency, and integrity. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, communicate with us, or use our services.

By using our website, you agree to the terms outlined below. If you do not agree, please refrain from using our services.

Information We Collect

We collect information to provide, enhance, and personalize our psychiatric and mental health services.

– Personal Information

When you contact us, schedule an appointment, or use our services, we may collect Full name,  Email address,  Phone number, Date of birth, Mailing address, and Health-related information provided voluntarily.

– Automatically Collected Information

When you visit our website, certain data may be collected automatically, such as:

  1. IP address
  2. Browser type and version
  3. Device type and settings
  4. Pages visited and time spent on the site
  5. Cookies and tracking data

– Payment Information

If you make payments for services, billing information may be collected. Payments are securely processed through third-party vendors, and we do not store your financial information directly.

How We Use Your Information

We use collected data to:

  1. Provide psychiatric and mental health services
  2. Schedule, confirm, and manage appointments
  3. Respond to inquiries and communicate with you
  4. Personalize and improve your experience on our website
  5. Ensure security and prevent unauthorized access
  6. Comply with applicable legal and professional obligations
  7. Send occasional updates or announcements relevant to your care (with your consent)

How We Share Your Information

We do not sell or trade your personal information. We may share data only in limited, necessary situations:

  1. With collaborating healthcare professionals for treatment purposes
  2. With third-party vendors who support scheduling, payment, or analytics
  3. As required by law or to comply with professional or ethical obligations
  4. With your explicit consent, when appropriate

Data Security

We employ robust, industry-standard measures to protect your information, including:

  1. Secure servers and encryption technologies
  2. Restricted access to personal data
  3. Continuous system monitoring and regular security audits

Despite these safeguards, no online transmission can be guaranteed 100% secure. If you believe your information has been compromised, please contact us immediately.

Cookies & Tracking Technologies

Our website uses cookies and similar tools to enhance user experience and analyze website performance. You may disable cookies through your browser settings, though some site features may not function optimally as a result.

Your Rights & Choices

You have the right to:

  1. Access and request a copy of your personal data
  2. Request correction of inaccurate or incomplete information
  3. Request deletion of your data, subject to legal or professional retention obligations
  4. Opt out of marketing or promotional communications at any time

To exercise these rights, please contact us at contact@arain.us.

SMS and Phone Number Usage

Your phone number and SMS consent are kept confidential and are never shared with third parties or affiliates for marketing purposes. Messages and calls are used only for clinical and scheduling communications.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their content or privacy practices and encourage you to review their respective privacy policies.

Policy Updates

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Us

For privacy-related questions, concerns, or requests, please contact us:

📧 Email: contact@arain.us

📍 Address: 455 Central Park Ave, Suite 206A, Scarsdale, NY 10583 

📞 Phone: +1 (646) 585-2535