Help & FAQs
Appointments & Scheduling
How can I book an appointment?
You can request an appointment through our website or by contacting our support team directly. Once we receive your request, our staff will get in touch to confirm available slots.
Do you offer online/telepsychiatry sessions?
Yes. We provide secure telepsychiatry sessions for patients who prefer remote care or live outside the local area.
What is your cancellation policy?
Cancellations or rescheduling should be made at least 24 hours in advance so the slot can be offered to another patient.
How long is a typical session?
Session length may vary depending on the service. Psychiatric evaluations are typically 45–60 minutes, while follow-up visits are usually 20–30 minutes.
Treatments & Services
What conditions do you treat?
We provide care for depression, anxiety disorders, ADHD, PTSD, mood disorders, women’s mental health, trauma-related concerns, and more.
Do you offer therapy as well as medication management?
Yes, we offer both psychotherapy and medication management, along with integrative care options tailored to each patient.
Do you treat children and adolescents?
Yes. We offer specialized psychiatric services for children and adolescents, including ADHD assessment and behavioral concerns.
What is genetic/pharmacogenomic testing?
This optional test helps determine which medications are most likely to be effective for you based on your unique genetic profile.
Fees & Insurance
1. Do you accept insurance?
At this time, we operate as a private-pay practice. However, patients may request a receipt or superbill to submit to their insurance for reimbursement where applicable.
2. What payment methods do you accept?
We accept major credit/debit cards and other secure electronic payment options.
3. Are consultation fees the same for in-person and telepsychiatry?
Yes, fees are consistent across both in-person and online sessions.
4. Do you require a deposit for booking?
Some appointment types (especially initial evaluations) may require a deposit to secure the slot.
Privacy & Patient Support
Is my personal and medical information kept confidential?
Yes. We follow strict privacy practices and safeguard all patient information according to HIPAA-style data protection standards.
Who has access to my records?
Only authorized clinical staff involved in your care have access to your records.
Can I request a copy of my records?
Yes. You may request a copy of your treatment records through our administrative staff, subject to standard processing procedures.
How do I contact support if I have additional questions?
You can reach our care team via email or through the contact section on our website, and we will respond promptly.
Ask a Question
If you have any questions, please feel free to contact us. We will respond by email as quickly as possible.
